This article allows company administrators to configure the settings of their company members.
Give greater control over Rainbow features users have access to thanks to user profiles. Define and manage what different user types can see and do in applications, so they can perform their business tasks more efficiently.
Four predefined profiles are available. Lean more
- Collaboration, full featured
- Collaboration, without video
- Telephony
- Telephony and Rainbow audio
- ...As well as a custom profile.
You can apply a profile to all users of the company or to a group of users.
Create as many user profiles you need based on user types. When you create a new profile, you can decide to make it the default profile for your company (only users with the company's default profile will be updated with this new profile).
Predefined Profiles
Predefined Profiles
Collaboration, full featured
Users with this profile can communicate and collaborate using all the features provided by Rainbow. Users with the "Same as company" profile also inherit the feature level of this profile.
Collaboration, without video
Users with this profile can communicate with audio (Rainbow calls, calls via the enterprise telephony system), share content, chat(individual or group), participate in meetings and have a personal file storage. However, there is no video and news channels.
Telephony
Users with this profile can make calls through the enterprise telephony system (individual calls and three-way conference, via a phone set or Internet). This profile does not allow users to make Rainbow audio and video calls, share content, chat (individual or group), participate in meetings, have a persona file storage, or follow news channels.
Telephony and Rainbow audio
Users with this profile can make calls through the enterprise telephony system (individual calls and three-way conference, via a phone set or Internet) or make Rainbow audio calls (individual calls). This profile does not allow users to make Rainbow video calls, share content, chat (individual or group), participate in meetings, have a personal file storage, or follow new channels.
Set up a default profile for the company
- Open the "
Manage your company" space, click on "MY COMPANY" and select "Members".
- Click on the "Profiles" tab.
- Select one of the profiles from the drop-down menu under "Select a user profile".
- Click '
Apply'.
- Select "Yes" at the "Change default profile?" pop-out.
Create a custom user profiles
- Open the "
- Click on the "Profiles" tab.
- Select "+ Create a profile" from the drop-down menu under "Select a user profile".
- Enter the "Profile name".
- Configure the settings for each Rainbow features. Lean more
- When you have finished, click '
- If you want this custom user profile to be the Default profile for your company, click Yes. If you click No, you can apply this custom profile to specific users from the "Members" tab.
Tips: If you want to start all over again, click on 'Reset all fields'. But be careful, you will lose your settings!
Re-editing a customised profile
- Select the customised profile from the drop-down menu under "Select a user profile".
- When you have finished editing, click '
- When you modify an existing profile, you can decide to make it the Default profile for your company (only users with the company's default profile will be updated with this profile).
Delete a custom user profile
Delete a user profile you have created if you no longer need it. The company's default profile will automatically be reassigned to users whose profile have been deleted.
- Select the customised profile from the drop-down menu under "Select a user profile".
- Click on "
Delete" next to your profile name.
Note: The Default profile defined for the company cannot be deleted, you must assign another profile first.
Description of rights for each Rainbow feature
GRANTING THE RIGHT TO RAINBOW FEATURES
Messaging
- Edit and send messages in conversations: when not authorized, you will not be able to use chat in one-on-one or group conversations, search for text messages, or share files in conversations.
- Use animated GIFs in conversations: when not authorized, you will not be able to send animated GIFs in conversations. -Send read receipts in individual conversations: when not authorized, message status will not be displayed
-Chat notification duration: You can set the duration of the notification display time
- Use animated GIFs in conversations: when not authorized, you will not be able to send animated GIFs in conversations. -Send read receipts in individual conversations: when not authorized, message status will not be displayed
-Chat notification duration: You can set the duration of the notification display time
Telephony and Unified Communication
- Use IP audio (Rainbow call) in individual or multi-party conversations: when not authorized, you will not be able to start/receive Rainbow calls and join web conferences.
- Use IP video in individual or multi-party conversations: when not authorized, you will not be able to add your video in conversations.
- Call a participant using a phone number: The addition of a PBX call from a P2P Rainbow call or a bubble can be decided for each user by defining a new barring option in the profiles. The values can be: Allowed for all / Internal / National / Not allowed.
- Allow Other phone mode : when not authorized, users will not be able to use Other phone mode.
- Allow Computer Mode (VoIP): when not authorized, users will not be able to use Computer Mode such as Web call.
- Use IP video in individual or multi-party conversations: when not authorized, you will not be able to add your video in conversations.
- Call a participant using a phone number: The addition of a PBX call from a P2P Rainbow call or a bubble can be decided for each user by defining a new barring option in the profiles. The values can be: Allowed for all / Internal / National / Not allowed.
- Allow Other phone mode : when not authorized, users will not be able to use Other phone mode.
- Allow Computer Mode (VoIP): when not authorized, users will not be able to use Computer Mode such as Web call.
Screen and application sharing
- Use screen sharing capabilities on one to one conversation or conference : When not authorized, you will not be able to use the screen sharing capability. If audio IP and video IP are disabled, the user will be able to use the share screen feature only on one to one conversations.
File sharing
- Access and use Rainbow personal storage space: when not authorized, you will not be able to upload/download files from/to the personal storage space.
- Share or transfer files: when not authorized, you will not be able to share or transfer files in conversations, channels and to your Rainbow personal storage space.
- Share or transfer files: when not authorized, you will not be able to share or transfer files in conversations, channels and to your Rainbow personal storage space.
Bubble
- Create, use and join bubbles: when not authorized, you will not be able to create and join bubbles, join web conferences, search for bubbles, or share files in bubbles.
- See speaking time statistics: When you do not authorize bubble creation, use, or join, bubble statistics will also be automatically disabled.
- See speaking time statistics: When you do not authorize bubble creation, use, or join, bubble statistics will also be automatically disabled.
Recording
- Record peer-to-peer conversations: when not authorized, you will not be able to start a recording in a one-on-one conversation.
- Record conferences: when not authorized, You will no longer be able to record in Web conference.
- Record conferences: when not authorized, You will no longer be able to record in Web conference.
Channel
- Create, use and join channels: when not authorized, you will not be able to create and join channels, search for channels, or share files in channels.
Profile&Settings
- Add or change personal information: when not authorized, you will not be able to modify your profile information (however, avatar can be changed).
- Change name (title, last name, first name, job title): when not authorized, you will not be able to change your personal information (title, first name, last name, nickname, job title).
- Change application settings: when not authorized, you will not be able to change some general settings.
- Change telephony settings: when not authorized, you will not be able to change your telephony settings.
- Change name (title, last name, first name, job title): when not authorized, you will not be able to change your personal information (title, first name, last name, nickname, job title).
- Change application settings: when not authorized, you will not be able to change some general settings.
- Change telephony settings: when not authorized, you will not be able to change your telephony settings.
Presence
- Change presence information: when not authorized, you will not be able to change your presence information manually.
What's new and Training
- Access the What's new: when not authorized, What's new space is no longer displayed in the left bar.
- Access the training area: when not authorized, E-learning spaces are no longer displayed in the left bar.
- Earn badges to track your progress: when not authorized, E-learning space will no longer display your progress.
- Access the training area: when not authorized, E-learning spaces are no longer displayed in the left bar.
- Earn badges to track your progress: when not authorized, E-learning space will no longer display your progress.
Help and support
- Access the Help Center: when not authorized, "Help center" is no longer displayed in the "Help and support" option in the menu.
- Access the FAQ: when not authorized, "FAQ" is no longer displayed in the "Help and support" option in the menu.
Rainbow Applications
- Access the download of the Rainbow App: when not authorized, "Download the Rainbow App" is no longer displayed in the menu.
- Access the Rainbow Store: when not authorized, "Rainbow Store" is no longer displayed in the menu.
- Access the Rainbow Store: when not authorized, "Rainbow Store" is no longer displayed in the menu.
Next steps: Apply profiles to company members. Lean more